Ludwig Esser Psychotherapy & Hypnotherapy
Client information for online therapy sessions
There can be some significant differences between therapy online and in a therapy room. Some of these may not be immediately obvious and I hope that this information will help to clarify and minimize the impact these differences could perhaps have on your experience of this form of therapy.
Privacy, location and preparation
When we have face-to-face sessions, I always do my best to ensure your that your privacy is maintained. You have a safe space in my room and you can rely on this every session. In a setting of online therapy I still can provide the level of confidentiality on my side, but I can do nothing to protect your privacy in the environment you’re in.
Therefore please take any steps you need to ensure that you are in a private space where you can’t be overheard and won’t be interrupted (preferably using headphones for the audio). In a shared space you may need to ask others to respect your privacy by listening to music or television in another room. If necessary make a note on your door. Please also give some consideration to the level of protection your computer has in terms of anti-virus/anti-spyware, and if using a shared computer, note that some personal information is likely to be stored locally.
Just as I prepare the room for every client in face-to-face sessions, I do so for online sessions. It would be helpful, if you do the same, e.g. have the equipment set up and ready for communication. As far as possible, try to arrange to be in the same location for your sessions.
If using a handheld device try to fix the device in a position about 30-40cm away from you, so that you can be clearly seen by the camera. There may be times in a session when you’ll need to have your hands free, and it’s also very tiring to watch an image that’s constantly moving and shaking for a long time.
Interruptions & Distractions
Please use flight mode or turn off any devices not being used for the online session. Also, quit programs and turn off notifications on the device you are using for the connection: It can be very distracting to receive a message or phone call in the middle of a session. It’s best to avoid that possibility.
Ideally, select seating that is firm but comfortable, very much as you might find in the therapy room. Posture has an impact on how we feel, how alert we are, etc. It’s best to avoid lying stretched out on a couch or bed.
Have a glass of water and a box of tissues close to hand, but avoid having snacks or meals: Have these before or after your session.
Please dress as you would if attending a session in person. Again, how we dress has an impact on how we feel, and it’s best to have the intention to approach each session just as you would if attending a face-to-face session.
Try to give yourself a little time before and after the session. This will allow you to be prepared for the work that we’re doing. In a face-to-face setting this tends to happen when travelling to an appointment, even when we’re not aware of it. After the session give yourself time before engaging in another activity that requires your focused attention. Writing down some thoughts about the session, perhaps taking time for a short walk, or to do some gentle stretches.
The therapy session is intended to be a safe space in which you can “unpack” difficult thoughts, feelings, memories, urges, etc.. One aspect of this is experienced through the physical space in which the therapy takes place. When leaving, it can feel as though this difficult material is “left behind” within this safe space. The online session presents quite a different dynamic, which is one reason why it’s preferable to consider the location beforehand, maintain the same location when possible, and to allow time afterwards, perhaps for a short walk outside or a grounding exercise. We can talk about this in more detail in the session.
Working with Zoom:
To use Zoom you need to have a camera, microphone, ideally a headset, and broadband or 4G signal that is strong enough to maintain a good connection.
I will invite you to sessions with Zoom (Zoom Meeting) via email or text message. It will contain a link to that session. You don’t need to download any software but it is better to do so.
With a link, just click on the link and follow the instructions. Your password will always be your name
The app “Zoom Client for Meetings” for PC/laptop can be downloaded for free from https://zoom.us/download#client_4meeting or as an app from the Apple Store or Google Play. On the home page of zoom you will also find tutorials.
Zoom may take a while before the session is up and running, please be patient. If something seems to go not as intended, give me a call and we sort it out.
Please do not sign in with Google or Facebook as this does compromises your data privacy.
Working with WhatsApp
As an alternative to Zoom we can also use WhatsApp as a safe connection. Wi-Fi or a stable and strong enough 4G connection are required. You will need a smartphone for this. The software can be downloaded from the Apple Store or Google.